Customer Service Representative

Job Description

As a Customer Service Representative, you will need to maintain a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Acknowledging and resolving as well as keeping records of customer interactions, transactions, comments and complaints. Ensure customer satisfaction and provide professional customer support. High school diploma, general education degree or equivalent. Ability to stay calm when customers are stressed or upset. Proficient using computers. Experience working in customer support setting.